Virginia Housing Policy
Governor of Virginia Terry McAuliffe

Virginia Secretary of Commerce and Trade Maurice Jones

Welcome to

Virginia Foreclosure Info

It's important to get in touch with your lender as soon as possible when you start having trouble making payments. In many cases contacting a lender early in the process will make it easier for you to work out a plan to help you get back on track, depending on your situation and how far behind you are.

National Mortgage Settlement

The National Office of Mortgage Settlement released the latest report from the Monitor. Specific information about Virginia can be found on page 61 of the file (printed page #60). For more information click here.

Payments to borrowers who lost their homes to foreclosure: The National Mortgage Settlement

Help for borrowers under this settlement click here.

Eligible borrowers not notified should contact settlement administrator
Call toll-free: 1-866-430-8358. The line is staffed Monday through Friday from (7 a.m. to 7 p.m. Central).

Scammers are already at work trying to capitalize on the national mortgage settlement to access your personal information—or worse, your money. The Attorneys General have already received reports of scammers calling borrowers claiming to be one of the major banks involved in this settlement and offering a cash payment to consumers if they simply provide the routing number to access their bank account. If you receive an unsolicited call from one of the major banks, you can identify a scam in several ways:

  1. Does the caller identify themselves as representing your mortgage servicer? Or do they ask you to provide the name of your mortgage servicer? If they ask you for the name of your servicer, they may be a scammer.
  2. Does the caller offer to provide your personal information to assist you in identifying your account? Or do they ask you to provide that? If the caller is from your mortgage servicer, they will be able to tell YOU your personal information because they will have it. You should never provide your personal information (including bank account numbers, social security numbers, etc.) to an unsolicited caller—no matter what they promise you.
  3. Does the caller offer to speed your settlement relief for a fee? They are definitely a scammer! Neither the banks nor the Attorneys General will charge a fee to speed your settlement.
  4. If you think the caller may be legitimate, ask for their contact information, tell them you are going to call your bank’s hotline (located above) and confirm, then call them back. Chances are if they're a scammer, they won’t want you to check on them and they won't provide their contact information.

Foreclosure Help

For a complete list of certified counselors click here

When you call the non-profit organization in your area, be sure to ask if there is a charge and whether your housing counselor is certified. Note: The U.S. Department of Housing and Urban Development (HUD) does not allow fees to be charged for foreclosure prevention counseling on FHA loans.


Status of Virginia's Foreclosure Problem



Should I call my Mortgage Lender or Loan Servicer? What's the difference?

When should I call my loan servicer?

What if I don’t want to call my loan servicer?

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